Flax Digital Business Services
Flax Digital Business Services

Privacy Policy



This privacy notice for Flax Digital Design, LLC (doing business as Flax Digital Business Services) ("Flax Digital Business Services," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at http://www.flaxnotary.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading  this privacy notice will help you understand your privacy rights and  choices. If you do not agree with our policies and practices, please do  not use our Services. If you still have any questions or concerns,  please contact us at hmdixon@flaxdigitaldesign.com.

SUMMARY OF KEY POINTS
This  summary provides key points from our privacy notice, but you can find  out more details about any of these topics by clicking the link  following each key point or by using our table of contents below to find  the section you are looking for. You can also click here to go directly to our table of contents.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Flax Digital Business Services and the Services, the choices you make, and the products and features you use. Click here to learn more.
Do we process any sensitive personal information? We  may process sensitive personal information when necessary with your  consent or as otherwise permitted by applicable law. Click here to learn more.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our  Services, communicate with you, for security and fraud prevention, and  to comply with law. We may also process your information for other  purposes with your consent. We process your information only when we  have a valid legal reason to do so. Click here to learn more.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Click here to learn more.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your  personal information. However, no electronic transmission over the  internet or information storage technology can be guaranteed to be 100%  secure, so we cannot promise or guarantee that hackers, cybercriminals,  or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more.
What are your rights? Depending on where you are located geographically, the applicable  privacy law may mean you have certain rights regarding your personal  information. Click here to learn more.
How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available here, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what Flax Digital Business Services does with any information we collect? Click here to review the notice in full.

TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?2. HOW DO WE PROCESS YOUR INFORMATION?3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?5. HOW LONG DO WE KEEP YOUR INFORMATION?6. HOW DO WE KEEP YOUR INFORMATION SAFE?7. DO WE COLLECT INFORMATION FROM MINORS?8. WHAT ARE YOUR PRIVACY RIGHTS?9. CONTROLS FOR DO-NOT-TRACK FEATURES10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?11. DO WE MAKE UPDATES TO THIS NOTICE?12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express  an interest in obtaining information about us or our products and  Services, when you participate in activities on the Services, or  otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your  interactions with us and the Services, the choices you make, and the  products and features you use. The personal information we collect may  include the following:

  • names
  • phone numbers
  • email addresses

Sensitive Information. When  necessary, with your consent or as otherwise permitted by applicable  law, we process the following categories of sensitive information:All  personal information that you provide to us must be true, complete, and  accurate, and you must notify us of any changes to such personal  information.
Information automatically collected
In Short: Some  information — such as your Internet Protocol (IP) address and/or  browser and device characteristics — is collected automatically when you  visit our Services.
We  automatically collect certain information when you visit, use, or  navigate the Services. This information does not reveal your specific  identity (like your name or contact information) but may include device  and usage information, such as your IP address, browser and device  characteristics, operating system, language preferences, referring URLs,  device name, country, location, information about how and when you use  our Services, and other technical information. This information is  primarily needed to maintain the security and operation of our Services,  and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:

  • Device Data. We collect device data such as information about your computer, phone,  tablet, or other device you use to access the Services. Depending on the  device used, this device data may include information such as your IP  address (or proxy server), device and application identification  numbers, location, browser type, hardware model, Internet service  provider and/or mobile carrier, operating system, and system  configuration information.
  • Location Data. We collect location data such as information about your device's  location, which can be either precise or imprecise. How much information  we collect depends on the type and settings of the device you use to  access the Services. For example, we may use GPS and other technologies  to collect geolocation data that tells us your current location (based  on your IP address). You can opt out of allowing us to collect this  information either by refusing access to the information or by disabling  your Location setting on your device. However, if you choose to opt  out, you may not be able to use certain aspects of the Services.

2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We  process your information to provide, improve, and administer our  Services, communicate with you, for security and fraud prevention, and  to comply with law. We may also process your information for other  purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To respond to user inquiries/offer support to users. We  may process your information to respond to your inquiries and solve any  potential issues you might have with the requested service.
  • To send administrative information to you. We  may process your information to send you details about our products and  services, changes to our terms and policies, and other similar  information.
  • To send you marketing and promotional communications. We  may process the personal information you send to us for our marketing  purposes, if this is in accordance with your marketing preferences. You  can opt out of our marketing emails at any time. For more information,  see "WHAT ARE YOUR PRIVACY RIGHTS?" below).
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
  • To post testimonials. We post testimonials on our Services that may contain personal information.
  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide  marketing and promotional campaigns that are most relevant to you.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during  negotiations of, any merger, sale of company assets, financing, or  acquisition of all or a portion of our business to another company.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We  may use cookies and similar tracking technologies (like web beacons and  pixels) to access or store information. Specific information about how  we use such technologies and how you can refuse certain cookies is set  out in our Cookie Notice.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We  will only keep your personal information for as long as it is necessary  for the purposes set out in this privacy notice, unless a longer  retention period is required or permitted by law (such as tax,  accounting, or other legal requirements). No purpose in this notice will  require us keeping your personal information for longer than 6 months.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because  your personal information has been stored in backup archives), then we  will securely store your personal information and isolate it from any  further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal  information we process. However, despite our safeguards and efforts to  secure your information, no electronic transmission over the Internet or  information storage technology can be guaranteed to be 100% secure, so  we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly  collect, access, steal, or modify your information. Although we will do  our best to protect your personal information, transmission of personal  information to and from our Services is at your own risk. You should  only access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We  do not knowingly solicit data from or market to children under 18 years  of age. By using the Services, you represent that you are at least 18  or that you are the parent or guardian of such a minor and consent to  such minor dependent’s use of the Services. If we learn that personal  information from users less than 18 years of age has been collected, we  will deactivate the account and take reasonable measures to promptly  delete such data from our records. If you become aware of any data we  may have collected from children under age 18, please contact us at nsa@flaxnotary.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:  You may review, change, or terminate your account at any time. If  you are located in the EEA or UK and you believe we are unlawfully  processing your personal information, you also have the right to  complain to your local data protection supervisory authority. You can  find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can  withdraw your consent at any time by contacting us by using the contact  details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in  reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we  may still communicate with you — for example, to send you  service-related messages that are necessary for the administration and  use of your account, to respond to service requests, or for other  non-marketing purposes.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer,  you can usually choose to set your browser to remove cookies and to  reject cookies. If you choose to remove cookies or reject cookies, this  could affect certain features or services of our Services. To opt out of  interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT")  feature or setting you can activate to signal your privacy preference  not to have data about your online browsing activities monitored and  collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized.  As such, we do not currently respond to DNT browser signals or any  other mechanism that automatically communicates your choice not to be  tracked online. If a standard for online tracking is adopted that we  must follow in the future, we will inform you about that practice in a  revised version of this privacy notice.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and  obtain from us, once a year and free of charge, information about  categories of personal information (if any) we disclosed to third  parties for direct marketing purposes and the names and addresses of all  third parties with which we shared personal information in the  immediately preceding calendar year. If you are a California resident  and would like to make such a request, please submit your request in  writing to us using the contact information provided below.
If  you are under 18 years of age, reside in California, and have a  registered account with Services, you have the right to request removal  of unwanted data that you publicly post on the Services. To request  removal of such data, please contact us using the contact information  provided below and include the email address associated with your  account and a statement that you reside in California. We will make sure  the data is not publicly displayed on the Services, but please be aware  that the data may not be completely or comprehensively removed from all  our systems (e.g., backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and(2)  every individual who is domiciled in the State of California who is  outside the State of California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
CategoryExamplesCollectedA. IdentifiersContact  details, such as real name, alias, postal address, telephone or mobile  contact number, unique personal identifier, online identifier, Internet  Protocol address, email address, and account name
NO
B. Personal information categories listed in the California Customer Records statuteName, contact information, education, employment, employment history, and financial information
NO
C. Protected classification characteristics under California or federal lawGender and date of birth
NO
D. Commercial informationTransaction information, purchase history, financial details, and payment information
NO
E. Biometric informationFingerprints and voiceprints
NO
F. Internet or other similar network activityBrowsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
NO
G. Geolocation dataDevice location
NO
H. Audio, electronic, visual, thermal, olfactory, or similar informationImages and audio, video or call recordings created in connection with our business activities
NO
I. Professional or employment-related informationBusiness  contact details in order to provide you our Services at a business  level or job title, work history, and professional qualifications if you  apply for a job with us
NO
J. Education InformationStudent records and directory information
NO
K. Inferences drawn from other personal informationInferences  drawn from any of the collected personal information listed above to  create a profile or summary about, for example, an individual’s  preferences and characteristics
NO

We  may also collect other personal information outside of these categories  through instances where you interact with us in person, online, or by  phone or mail in the context of:

  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this privacy notice.
You may contact us by email at nsa@flaxnotary.com, by visiting http://www.flaxnotary.com/contact, or by referring to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We  may disclose your personal information with our service providers  pursuant to a written contract between us and each service provider.  Each service provider is a for-profit entity that processes the  information on our behalf.
We  may use your personal information for our own business purposes, such  as for undertaking internal research for technological development and  demonstration. This is not considered to be "selling" of your personal information.
Flax Digital Design, LLC has  not disclosed or sold any personal information to third parties for a  business or commercial purpose in the preceding twelve (12) months. Flax Digital Design, LLC will not sell personal information in the future belonging to website visitors, users, and other consumers.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You  can ask for the deletion of your personal information. If you ask us to  delete your personal information, we will respect your request and  delete your personal information, subject to certain exceptions provided  by law, such as (but not limited to) the exercise by another consumer  of his or her right to free speech, our compliance requirements  resulting from a legal obligation, or any processing that may be  required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell your personal information to third parties;
  • the categories of personal information that we sold or disclosed for a business purpose;
  • the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
  • the business or commercial purpose for collecting or selling personal information.

In  accordance with applicable law, we are not obligated to provide or  delete consumer information that is de-identified in response to a  consumer request or to re-identify individual data to verify a consumer  request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Verification process
Upon  receiving your request, we will need to verify your identity to  determine you are the same person about whom we have the information in  our system. These verification efforts require us to ask you to provide  information so that we can match it with information you have previously  provided us. For instance, depending on the type of request you submit,  we may ask you to provide certain information so that we can match the  information you provide with the information we already have on file, or  we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also  use other verification methods as the circumstances dictate.
We  will only use personal information provided in your request to verify  your identity or authority to make the request. To the extent possible,  we will avoid requesting additional information from you for the  purposes of verification. However, if we cannot verify your identity  from the information already maintained by us, we may request that you  provide additional information for the purposes of verifying your  identity and for security or fraud-prevention purposes. We will delete  such additionally provided information as soon as we finish verifying  you.
Other privacy rights

  • You may object to the processing of your personal information.
  • You  may request correction of your personal data if it is incorrect or no  longer relevant, or ask to restrict the processing of the information.
  • You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
  • You  may request to opt out from future selling of your personal information  to third parties. Upon receiving an opt-out request, we will act upon  the request as soon as feasibly possible, but no later than fifteen (15)  days from the date of the request submission.

To exercise these rights, you can contact us by email at nsa@flaxnotary.com, by visiting http://www.flaxnotary.com/contact, or  by referring to the contact details at the bottom of this document. If  you have a complaint about how we handle your data, we would like to  hear from you.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is  accessible. If we make material changes to this privacy notice, we may  notify you either by prominently posting a notice of such changes or by  directly sending you a notification. We encourage you to review this  privacy notice frequently to be informed of how we are protecting your  information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at nsa@flaxnotary.com or by post to:
Flax Digital Design, LLC____________________United States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based  on the applicable laws of your country, you may have the right to  request access to the personal information we collect from you, change  that information, or delete it. To request to review, update, or delete  your personal information, please submit a request form by clicking here.

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